Privacy Policy

Last updated: September 2026

At Team Blanchard, we respect your privacy and are committed to handling your personal information responsibly and in accordance with the Privacy Act 2020.

This Privacy Policy explains how we collect, use, store and protect personal information provided to us through our website and in the course of providing our real estate services.

What information we collect

We may collect personal information that you provide to us, including:

  • your name

  • email address

  • phone number

  • property address and property-related information

  • your preferred method of contact

  • information you provide when requesting an appraisal, making an enquiry or completing a form on our website

  • correspondence or other information you choose to provide to us.

Our website and the services used to operate it may also collect technical information about how visitors use the website, such as IP addresses, browser or device information, pages visited and website usage information.

You are not required to provide us with personal information. However, if you choose not to provide information requested through an enquiry or appraisal form, we may not be able to respond to your request or provide the service you are seeking.

How we use your information

We collect and use personal information where it is reasonably necessary to provide our services and communicate with you.

This may include using your information to:

  • respond to enquiries

  • arrange or provide property appraisals

  • communicate with you about buying or selling property

  • provide information or services you have requested

  • manage our relationship and communications with you

  • improve our website, marketing and services

  • meet our legal and regulatory obligations.

We will not use your personal information for purposes unrelated to those for which it was collected unless permitted or required by law.

Who may have access to your information

Your personal information may be accessed by Team Blanchard and relevant personnel within Harcourts Blackham & Co where necessary to respond to your enquiry or provide real estate services.

We may also use trusted third-party service providers to operate our website, forms, communications, marketing, analytics or other business systems. These providers may process or store information on our behalf.

We will not sell your personal information to third parties.

Where information is stored or processed using service providers located outside New Zealand, we will take reasonable steps to ensure that it is handled appropriately and in accordance with our obligations under the Privacy Act 2020.

Website analytics and cookies

Our website may use cookies and analytics technologies to understand how visitors use the website and to help us improve its performance and effectiveness.

These technologies may collect information such as your IP address, device or browser type, pages visited, referring website and interactions with the website.

You can manage or disable cookies through your browser settings, although doing so may affect some website functionality.

How we protect your information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or other misuse.

Personal information will only be retained for as long as reasonably necessary for the purposes for which it was collected, or as required by law.

Accessing or correcting your information

Under the Privacy Act 2020, you have the right to request access to personal information we hold about you and to ask us to correct that information if you believe it is inaccurate or incomplete.

If you would like to access or correct your personal information, or have any questions or concerns about how your information is collected, stored or used, please contact:

Julian Blanchard
Team Blanchard
Harcourts Blackham & Co
julian.blanchard@harcourts.co.nz
027 228 4522

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal obligations.

The latest version will be published on this website with the date it was last updated.